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Geo Unlock "Firmware Not Supported"

How To Solve Firmware Not Supported Error When Performing a DJI Geo Unlock

Danny Fobian avatar
Written by Danny Fobian
Updated this week

Possible Causes

  1. The firmware is not up to date.

  2. The firmware versions on the drone and the RC are not compatible with one another

  3. Need to refresh DJI Account.

  4. Flight Controller SN was not entered correctly when submitting the DJI Unlock Request.


Troubleshooting Steps

  1. Verify if there are any updates available for the drone and RC.

  2. Sign out of your DJI account on the RC and sign back in to refresh the system.

  3. Make sure the Flight controller SN on the DJI Unlock License is correct for your drone you are trying to use it with.

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