Whether you are a new user or an experienced user, this FAQ will provide you with answers to common questions about Invoice Assistant and Work Orders. If you can't find the answer that you are looking for, email us at [email protected] or give us a call at 319-201-3020 ext. 2.
What is a work order and why does it matter to my business?
A work order is an easy, digital way to keep track of your spray jobs and manage your season. Some key features:
Assign work orders for yourself or team members and track jobs.
Easily attach a PDF from the grower or retailer and show field boundaries.
See a list of your upcoming jobs and quickly find records of completed jobs.
See the status of job completion—check on your crew’s progress.
Add multiple areas if you are flying multiple fields for a customer
Add chemicals with accuracy using our integrated chemical database from TELUS® Ag.
Add detailed notes about the job, like field access, water availability or hazards.
Quickly produce a quote with our Invoice Assistant or prep an invoice.
How do operators use work orders to assign their crew and manage jobs?
Admin users can create work orders for specific pilots on the team, schedule them, and save the job. The assigned pilot will receive the job in their AcreConnect™ account, together with all the details needed to fly the job.
How do I get started with a work order? Do I have to fill out every field?
You can create a work order in seconds and fill out details later. Or create a full work order or simply attach a PDF of the work order your customer provides. The only fields you are required to enter are date and customer name.
How do I know that I’m inputting the correct product?
AcreConnect™ is integrated with the TELUS® Ag label database, one of the industry’s most robust label sources for agricultural chemicals. Use a drop-down menu to select the product and get the information you need to apply safely and confidently. The TELUS® Ag label database includes 14,000+ manufacturer approved product labels.
I don’t know what date I will fly the job. How do I create a work order?
AcreConnect™ will create the work order with a “pending” status. You can enter a range of dates and then update when the job is scheduled.
I get jobs from a retailer or a co-op, and I don’t want to double enter data. How do I use those jobs with AcreConnect™?
You can easily attach a PDF of the work order you receive from a retailer or co-op to your AcreConnect™ record and then use the product usage report to track the specific application data for the day you fly the job. Use the product usage report and an application map with your customers to verify the work was done correctly and close out the job.
How does Invoice Assistant work?
Using details from the job work order, invoice assistant generates a downloadable PDF that can be used to invoice* customers immediately upon job completion. No need to wait until you get back to the office.
*This feature is not connected to or integrated within any payment software.